Shipping policy

Shipping Policy โ€“ WestonMerx.com

Last Updated: June 4, 2026

Order Cutoff Time

Orders placed before 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) are considered received on the same business day.

Orders submitted after the cutoff time will be processed on the next business day.

Estimated delivery times are calculated based on:

  • Order cutoff time

  • Handling time

  • Transit time

  • Business days (Mondayโ€“Friday, excluding public holidays)

Please note that if a delivery period includes a public holiday, estimated delivery times may be extended accordingly.

Order Processing (Handling Time)

  • Handling Time: 1โ€“3 business days

  • Processing Days: Mondayโ€“Friday (excluding public holidays)

Handling time refers to the period between order placement and the time the package is handed over to the shipping carrier.

Shipping Origin

All products sold on WestonMerx.com are shipped from China through our trusted third-party fulfillment partners.

Shipping Costs

Free Shipping on All Orders

We proudly offer free shipping on all orders.

No shipping fees will be charged at checkout.

Shipping & Delivery Times

๐Ÿ‡บ๐Ÿ‡ธ United States

  • Transit Time: 6โ€“10 business days

  • Estimated Total Delivery Time: 7โ€“13 business days (handling + transit)

  • Tracking: Available for all orders

๐ŸŒ International Orders

  • Transit Time: 7โ€“20 business days

  • Estimated Total Delivery Time: Varies depending on destination country

  • Tracking: Available for all orders

Delivery times are estimates only and may vary due to:

  • Customs inspections and clearance procedures

  • Local carrier delays

  • Weather conditions

  • Public holidays

  • High shipping volume periods

  • Other circumstances beyond our control

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges, when applicable, are the responsibility of the customer and are not included in the product price or shipping costs.

WestonMerx is not responsible for delays caused by customs processing or clearance procedures.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow 3โ€“5 business days for tracking updates to appear within the carrier's tracking system.

Incorrect Address Disclaimer

Customers are responsible for providing a complete and accurate shipping address at checkout.

WestonMerx is not responsible for orders shipped to incorrect or incomplete addresses supplied by the customer.

If you discover an error in your shipping address, please contact us immediately at:

๐Ÿ“ง westonmerx.help@proton.me

If your order has not yet been processed or shipped, we will make reasonable efforts to update the address information.

Lost, Delayed, or Stolen Packages

Once a package has been marked as delivered by the carrier, WestonMerx is not responsible for lost or stolen packages.

If you experience delivery issues, we recommend contacting the shipping carrier directly and notifying our support team for assistance.

Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us:

๐Ÿ“ง westonmerx.help@proton.me