Contact information
Contact Information β WestonMerx.com
Customer Support
For questions about orders, products, or general inquiries, our support team is ready to assist you.
π§ Email: westonmerx.help@proton.me
Support Hours:
MondayβFriday, 9:00 AM β 6:00 PM (EST)
Typical Response Time:
Within 24β48 business hours
Order & Shipping Assistance
Need help with:
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Tracking your order
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Updating your shipping address
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Canceling an order
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Shipping or delivery questions
Please contact us at:
π§ westonmerx.help@proton.me
For faster service, include your order number in your message.
Returns & Refunds
To initiate a return, request a refund, or report a damaged or defective item, please contact:
π§ westonmerx.help@proton.me
If your item arrived damaged or incorrect, please attach clear photos or videos to help us resolve the issue quickly.
WestonMerx is committed to providing prompt and helpful support to ensure your shopping experience is smooth and enjoyable.